How are applications updated on my headset?
When applications are updated with new content or features, a new application needs to be wirelessly sent to applicable headsets. Headset users will be notified of any upcoming application updates.
Steps for receiving application updates:
- Connect your headset to the internet
- Open the new application when it downloads
- Accept storage and microphone permissions
- Allow the content to download within the application
- Disconnect your headset from the internet (optional)
When the application displays the content browsing menu, the application is updated and ready for use.
Helpful tips:
- Always connect to hi-speed wireless internet (we do not recommend hot spots)
- The old application will disappear from the App Library while the new application is downloading
Questions?
Email us at support@promisevr.com
Text us at (332) 239-7232
Submit a request at support.promisevr.com
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