Clone a VR Headset to Update a Device Fleet without Wifi

Clone a VR Headset to Update a Device Fleet without Wifi


If a fleet of devices requires an update and the headsets do not have access to wifi, there are two ways to deploy module updates:  


1. Use an MDM (ArborXR) configuration package


2. Use SideQuest to clone a VR headset - Prerequisites for using this method:

  1. The VR headsets within the device fleet must already be registered to Promisevr.com
  2. One VR headset must have downloaded the chosen experience(s) that you wish to transfer to the other headsets


Step 1: Open SideQuest (click here for instructions on how to install SideQuest).


Step 2: Connect the headset with all the chosen experience(s) that you wish to transfer to your computer via USB.  Accept permissions in the headset.  


Step 3: Download the MothFlame folder and exclude the following subfolders, if applicable: Assessments, Logs, and Save Progress. This prevents unnecessary duplication of analytics data across devices.


Note: Do not delete the MothFlame folder from any of the devices you connect to SideQuest.



In this case delete the Logs and SavedProgress folders


Step 4: Disconnect that headset.


Step 5: Connect a headset that doesn’t yet have the module files and drag and drop the applicable contents of the MothFlame folder from the previous headset (namely, the "md5cache," "Modules," and "app..." folders) into the existing MothFlame folder.


Note: You DO NOT need to delete anything from the MothFlame folder of the device receiving the files.



Note: If the MothFlame folder is accidentally deleted on this headset, it will need to connect to wifi to re-download the device token that was previously assigned to it.

    • Related Articles

    • Connect to Wifi Inside ArborXR's Home Environment

      To enable wifi while inside ArborXR's home environment, do the following: 1. Select the wifi symbol in the tray 2. Switch the toggle on next to the word "status." Confirm the wireless network connects. 3. Select the content button at the far left of ...
    • How to Use the Data Transfer Tool

      The Data Transfer Tool assists Administrators in transferring session reports from one or multiple VR device(s) to promisevr.com in the absence of wifi. This tool works on PC and Mac operating systems. Your computer will need access to wifi before ...
    • Promise Learning App Release Announcements

      Release announcements for the latest app version will appear here. If you have any questions, please don't hesitate to contact us at support@promisevr.com. If you would like to suggest a product improvement, please submit your idea here. Release ...
    • Promise Web Portal Release Updates

      Below are periodic updates to the Perform web portal. If you have any questions, please don't hesitate to contact us at support@promisevr.com. If you would like to suggest a product improvement, please submit your idea here. Release Update: 5/4/23 ...
    • Using Magic Sign-In Links to Sign In to the Perform Web Portal

      Say goodbye to the traditional, often frustrating process of remembering and typing passwords. With Magic Sign-In Links, you'll enjoy a seamless, secure, and more convenient way to access the Perform portal. Just use your email to receive a unique ...