Occasionally, users find that their microphone has become muted and they are unable to proceed through our conversational experiences. If this happens, please follow Meta's steps to unmute the microphone.
Still not working? Try the following:
Make sure the microphone is clean and not obstructed (the microphone is 2 pinholes located a few inches apart, one on either side of the nose)
Check the app permissions to make sure the microphone is enabled
If you encountered a bug, error logs can be sent quickly and easily from your VR device. Please follow the steps, below: 1. Open your Moth+Flame App (if it's not already open). 2. Click on the hamburger menu (3 horizontal lines) at the bottom right ...
This step-by-step guide describes the process for uploading Quest 2 log files (collected from multiple headsets) to a PC for later wifi upload to the cloud. Objectives for this method of uploading logs: Collect logs in the absence of wifi. Eliminate ...
Moth+Flame is a virtual learning management and analytics platform that delivers immersive learning content experienced in VR headsets and mobile devices. It is administered through a browser portal. The Moth+Flame App is a product of Moth+Flame, an ...
If you encountered a bug, error logs can be sent quickly and easily from your iOS or Android device. Please follow the steps, below: 1. Open your Promise Learning app (if it's not already open). 2. Click on the hamburger menu (3 horizontal lines) at ...