Why did the app disappear from my iOS mobile device?
How to Disable the "Offload Unused Apps" Feature on iOS
If you've noticed some of your apps disappearing from your iPhone, it's likely due to a feature introduced in iOS 11 called "Offload Unused Apps." This feature helps save storage space by automatically removing unused apps while keeping their data, so you can easily reinstall them later without losing any information. However, this can be inconvenient if you find your apps being removed unexpectedly.
This feature has been re-enabled by default in iOS 17, but you can easily turn it off. Follow the steps below to disable the 'Offload Unused Apps' feature on your iOS device.
To disable this behavior, perform the following steps:
- Open the "Settings" application on your iOS device.
- Scroll down and click the "App Store" settings option.
- Set the "Offload Unused Apps" switch to off.
You can also do this by going to General > Storage > Offload Unused Apps > Disable/Enable.
If you have any further questions or need assistance, feel free to reach out to our support team.
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