Troubleshooting And FAQ | Troubleshooting

Troubleshooting
Retrieving logs from your headset to send to Customer Support
Overview There may be occasions where the support team requests that you retrieve the logs from your headset so we can assist in troubleshooting an issue. These instructions explain how to retrieve those logs. Getting logs using Windows Connect your ...
Extract Logs from Multiple Headsets Without Wifi
This step-by-step guide describes the process for uploading Quest 2 log files (collected from multiple headsets) to a PC for later wifi upload to the cloud. Objectives for this method of uploading logs: Collect logs in the absence of wifi. Eliminate ...

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